Home Improvement Sales Associate Full Time 1853

Compensation

: $142,450.00 - $196,900.00 /year *

Employment Type

: Full-Time

Industry

: Sales



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The Consultative Sales Associate is responsible for enhancing the experience of customers and driving profitable sales by providing proactive consultative sales assistance and support to the customer, achieving department standards and goals, and performing sales-support activities to maintain a clean, in-stock, orderly and well-merchandised sales floor for conducting sales activities.

Requisition ID

990346BR

Employment Category

Commission - Part-time

Responsibilities/Skills/Experience Requirements

JOB DUTIES/RESPONSIBILITIES:
Takes ownership for enhancing the customer experience, assisting customers by utilizing approved consultative selling practices and guidelines to identify customer needs and provide appropriate solutions
Meets or exceeds associate performance standards consistently
Understands website navigation, and proactively leverages technology in order to facilitate the customer experience and provide customer solutions when the product is not available in the store
Maintains current knowledge of merchandise lines; product features, benefits and availability; Sears Advantages, such as the price match and price protection policies; and, if applicable, delivery, installation and/or service options to respond to customer needs
Optimizes credit, gift card, Shop Your Way Rewards and multi-channel opportunities (and, where applicable, Protection Agreements, Sears Purchase Protect, delivery, installation and other miscellaneous income opportunities)
Processes customer transactions in the Point of Sale system, including sales, returns and exchanges in accordance with authorized procedures
Completes required training in the expected timeframe, and participates in ongoing learning opportunities
Partners with other selling and sales support associates and cashiers to provide superior customer service (i.e., locate merchandise, assist customers, answer phones and ring register)
Maintains merchandise standards and ready all day standards within assigned departments, including replenishment and housekeeping for associates in all departments (and ad set up/take down for associates in Home Appliances, Fine Jewelry and Footwear; pad set up for associates in Home Improvement)
Uses basic internet navigation to access and print information and reports
Associates under the age of 18 are prohibited from using freight elevators, ladders, compactors, balers, or hazardous or similar equipment, or performing backroom functions
Performs other duties as assigned

REQUIRED SKILLS:
Basic reading, arithmetic, and writing and oral communication skills
Basic Internet navigation skills
Associates under the age of 18 are prohibited from using freight elevators, ladders, compactors, balers, or hazardous or similar equipment, or performing backroom functions

PREFERRED SKILLS:
Sales experience
Knowledge of offered products and services

JOB REQUIREMENTS:
16 years of age or older

Job Function

Sales

Payroll Location

01853: Sears Wilmington DE

Country

United States

Location Postal Code

19803

Location City

WILMINGTON

Location State

DE

Store/Unit

01853

Sears Req Type

Hourly

Location Address 1

4737 CONCORD PIKE

Location Address 2

FLS- WILMINGTON DE

Job Code (LT)

FL0801: Consultative Sales Trainee - C

Posting Tags

#Stores

CareerBuilder Tag

#CB

Company Brand

Sears Stores


Associated topics: engineer, installation, lab, laboratory, medical, microsurgery, spinal, technical, trauma, web service * The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.

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