delaware | Customer Service Representative in Wilmington, DE

Customer Service Representative

  • Modis
  • $30,540.00 - 55,030.00 / Year *
  • 314 Cleveland Ave
  • Wilmington, DE 19803
  • Full-Time



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Job Responsibilities:

Respond to billing questions from internal and external customers

Conduct research through internal billing systems to answer customers' questions

Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken

Qualifications:

Excellent verbal and written communication skills

Attention to detail

Great interpersonal skills

Ability to work independently

Ability to accurately document and record customer/client information

Previous experience with computer applications, such as MS Outlook or data entry software

1-2 years of customer service experience

Medical billing experience is helpful

Education: High School Diploma or GED required

Location: Wilmington, DE 19803

Schedule: 11:00am-8:00pm

Pay Rate: $15.50



Associated topics: call, call center, client service, customer order, customer service representative, guest, help desk, representative, service call, telephone


* The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.