Senior Quality Assurance Analyst
Employment Type: Full-Time
Industry: Information Technology
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Sr. QA Analyst is a diverse and dynamic and plays a critical technical role in the ongoing success and growth of the company. The Sr. QA Analyst will be providing support to the Director of Quality Assurance. This role will be responsible for identifying and documenting test cases that assure our software performs in alignment with business requirements, testing software (automated and manual), analyzing issues and recommending improvements while investigating the issues that are raised by end-users and advocate for resolution.
This person is entrepreneurial, self-directed and passionate about providing exceptional experiences for customers, advisors, investors, clients, and employees. Because this is a growing entrepreneurial organization, this position will need to work across many disciplines, interacting effectively throughout the organization and fully leveraging the resources available. The position will provide a challenge, satisfaction and the opportunity for continued career growth.
Design test case matrices that provide the appropriate level of coverage for likely scenarios.
Independently perform software functional testing to ensure the product meets system specifications on assigned projects; distinguish between critical and noncritical errors.
Perform software regression tests to ensure no defects are introduced from changes made during and between design cycles.
Escalates any issues, objectives, initiatives and performance measurements that may affect set plans.
Following up on and closing pending preventative and corrective action requests.
Creates and prioritizes basic to complex test cases using industry best practices for methodology.
Participate in and provide feedback for requirements, design and interface specification reviews to ensure product testability.
Act as a resource and mentor for less experienced team members.
Report and maintain defects in a quality control database.
Analyze systems and perform usability testing to ensure performance and reliability, enhance scalability and meet security requirements.
Maintain a strong history file.
Possess strong written and oral communication skills, along with the ability to interact professionally with a diverse range of team members.
Ability to work in the scrum or agile development environment supporting a software product.
Communicate with co-workers, management, clients, and others in a courteous and professional manner.
Foster a culture of innovation, transparency, customer service, and accountability.
Education, Skill, and Experience Required
BS/BA or MS degree in computer science, engineering or related discipline required.
Experience working in the scrum or agile development environment supporting a software product.
Minimum 3-4 years of testing and quality assurance experience required.
Demonstrated understanding of testing methodologies, defect tracking and test case management tools.
Excellent analytical skills with strong attention to detail.
Ability to work independently, sharing time between several projects.
2 years of experience in financial services and insurance/annuities organizations preferred.
Solid Product Knowledge of Insurance Annuities or Financial Investment Products
Working knowledge of JIRA.
Experience with interviewing SMEs to gather information.
Strong background in relational database testing and SQL.
Development or database background preferred.
Familiar with XML and file transfers.
Exceptional verbal and written communication skills.
Ability to communicate effectively with an array of diverse customers and employees.
Start-up experience preferred.
Must be highly collaborative, respectful and effective working across a wide array of vendors, employees, leadership team, board members, carriers, etc.
Capability to interact with, support and participate as a member of our management team.
Strong decision-making and organizational skills.
Reliable, detail-oriented and highly motivated.
Knowledgeable and experienced enough to step right into a fast-paced work environment.
We provide competitive technical talent that enables companies to achieve exceptional results.
Associated topics: prevention, qa, quality, quality assurance analyst, quality assurance engineer, quality assurance lead, software quality, software quality assurance, test, tester
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