Warranty Administrator / Automotive Administration - Lincoln Madza

Employment Type

: Full-Time


: Miscellaneous

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Warranty Coordinator / Automotive Administration

Auto warranty background is required.

Hertrich Capitol of Dover is HIRING !

During these uncertain times, we understand how important it is to have reliable transportation.

As a family-owned and operated business, The Hertrich Family of Automobile Dealerships is continuing to provide #1 Rated World Class Customer Service to our friends, family and neighbors.

Come be a part of our family.....the largest dealer group on the Eastern Shore!

Due to expansion and unprecedented growth, we are in need of an EXPERIENCED Warranty Administrator to round out our service team.

As a Warranty Administrator, you will work with a world-class dealership providing warranty administrative support. This is a challenging and multi-faceted position working in an automotive dealership. We are looking for a person who has automotive industry experience. Do you have a strong work ethic? Are you detailed oriented, organized, and have advanced computer skills with the ability to multitask?

Hertrich Offers:

  • Extremely competitive compensation packages
  • Medical, Dental, Vision, Disability, Accident, Cancer, and Life plans
  • Paid Vacations
  • Paid Holidays
  • Paid Personal Days
  • 401K with Employer Match
  • Employee Discounts

Warranty Administrator Duties:

  • Process warranty claims and paperwork on a timely basis for each franchise/distributor
  • Reconcile warranty receivables with payments and post on computer
  • Handle rejected claims according to dealership or manufacturer specifications and follow up on outstanding claims
  • Track warranty parts and follow through
  • File and maintain service records
  • Answer phones and greet service customers in a pleasant and professional manner
  • Schedule appointments
  • Provide support to service writers and service management as needed
  • Other duties as assigned by management

Warranty Administrator Qualifications:

  • Computer and data entry skills
  • Process Oriented
  • Fast Paced Quick Learner
  • Customer Service Skills
  • Previous dealership experience is a plus
  • High School Diploma/GED required

'Offers of employment are conditional. Candidates must successfully complete a Pre-Employment Drug Screening, Criminal Background Check, and Motor Vehicle Record Check. A criminal record will not automatically disqualify an applicant from employment. We are a drug-free workplace. We are an EEO/ AA employer. Job seekers will be given consideration without regard to their disability or protected veteran status.'


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