Department: Store Operations
Job Title: Delivery Expert
FLSA Classification: Non-Exempt
Reports To: General Manager
Regional Operations Manager secondary report
Direct Reports: N/A
Indirect Reports: N/A
Our Delivery Expert Team Members know their stuff and know how to have a good time. Each store has its own personality, and we reward outstanding, safe and fast deliveries. You'll love the buzz of friendly competition. Delivery Experts are on the road but get to mix it up in-store, chipping in and having fun with the rest of the Team.
Many Team Members began their careers as Delivery Experts and today are successful Domino's franchise owners. From drivers to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity. There is no place for average at Dominos; go somewhere else to be average.
Delivery Expert - Driver responsibilities:
Delivering pizza, sides and other menus items to our customers
Project a positive image to the customer
Drive safely and courteously, obeying all traffic laws
Know the stores delivery area
Ability to read area map(s)
Taking orders over phone and in person
Greeting customers within 10 seconds
Building relationships with customers
Effective cash handling, cash drops and reconciliation
Accurate tip reporting
Contributing to make line and orders: making pizzas, preparing dough and preparing/re-stocking toppings
Assisting with keeping the store clean and stocked
Delivering leaflets and door hangers as required
If you've got your eye on developing a rewarding Domino's career, or you're just looking to earn some extra dollars in your spare time there's something for everyone in-store.
Perks of the job:
From the first slice of pizza to the last customer you serve, we know how important it is to provide the best training and support. Our people are the reason we're successful today, and why we'll continue to be successful in the future. So it makes sense for us to help you become your very best.
Domino's Delivery Experts enjoy:
Hourly rates, + tips and mileage reimbursement
Flexible hours and greater variety
Smaller teams, make friends easier
Fast career progression
Training opportunities & rewards
Minimum requirements and expectations:
A job with us means you get to be yourself, work hard, have fun, and learn heaps of new skills along the way. How far you go is up to you. What you will need:
An EXCEPTIONAL and POSITIVE attitude
Must be 18 years of age or older
Must hold a valid drivers license and provide proof of liability insurance
Must have clean, unrestricted driving record
Must have clean, reliable and safe vehicle
Ability to add, subtract, multiply, and divide accurately and quickly
Must be able to make correct monetary change
Verbal, writing, and telephone skills to take and process orders
Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed
Ability to use Dominos specific equipment issued (car toppers, hot bags, jackets) display, return and properly store at the end of each scheduled shift
Ability to enter orders using a computer keyboard or touch screen
Ability to comprehend written instructions
Ability to communicate verbally with customers and Team Members to process orders both over the phone and in person
Talking and hearing on telephone
Near and mid-range vision for most in-store tasks
Mid-range and distant vision for delivery tasks
Ability to differentiate between hot and cold surfaces
Ability to stand, walk and drive throughout the course of scheduled work, for long periods of time: Most tasks are performed from a standing position.
Work conditions and requirements may include:
Varying and sometimes adverse weather outside, on the road, as deliveries are made
Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks. In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas
Sudden changes in temperature in work area and while outside
Fumes from food odors
Exposure to cornmeal dust.
Cramped quarters including walk-in cooler
Hot surfaces/tools from oven up to 500 degrees or higher
Sharp edges and moving mechanical parts
Bulk product deliveries are made twice a week or more and are unloaded by the Team Member using a hand truck.
Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'.
Cases are usually lifted from floor and stacked onto shelves up to 72" high.
Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves
Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store
Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray
Team Members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls and perform basic maintenance.
To move trays which are placed on dollies. A stack of trays on a dolly is approximately 24" - 30" and requires a force of up to 7.5 pounds to push.
Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day.
Forward bending is also present at the front counter and when stocking ingredients. Performed occasionally to stock shelves and to clean low areas.
Reaching is performed continuously; up, down and forward.
Eye-hand coordination is essential. Use of hands is continuous during the day.
Yellow Hammer Pizza of MD, LLC TA Dominos Pizza is an Equal Opportunity Employer.
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