delaware | Business Analyst in Dover, DE

Business Analyst

  • Chesapeake Utilities Corporation
  • $86,400.00 - 143,520.00 / Year *
  • Dover, DE 19903
  • Full-Time
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Career Opportunity

The following Career Opportunity is currently available within Chesapeake Utilities Corporation.

Position: IT Business Analyst

Location: Dover or Newark, DE

Responsible for exhibiting Chesapeake Utilities Corporation's Mission, Vision and Values, regarding external customers, agencies, vendors, internal departments and co-workers.

Chesapeake Utilities, a growing energy company currently with locations in DE, MD, VA, PA, FL, and OH, is currently looking for a strong and creative team member with experience in business system analysis, strong problem solving abilities and the ability to document and implement solutions. We are looking for a team player with excellent interpersonal skills.

Primary duties and responsibilities include:

* Act as an interface and liaison between the business units and Corporate IT.
* Works with business to anticipate future technology needed and be able to design technical solutions meeting those needs.
* Analyze business operations to understand strengths and weaknesses and determine opportunities to automate processes and functions.
* Devise or enhances procedures to solve complex problems.
* Manage small and medium sized projects as necessary.
* Recommend method and procedural changes in accordance with Industry Best Practices.
* Work with the IT team to continuously improve environment and operations.
* Becomes a key point in escalation process and may take ownership of major incidents to ensuring coordination of resolving parties, effective communication to stakeholders and post incident review.
* Work with internal and third party teams to ensure actions are taken and completed to protect and improve services.
* Regular interaction with Senior and Executive Management. Review IT projects and services, identify gaps and support resolution of gaps.
* Participate in the development and delivery of presentations to Senior and Executive Management.

Requires??a total commitment to Chesapeake Utilities Corporation's Mission, Vision and Values and:

* Bachelors degree preferred.
* Minimum of 6 to 10 years of experience in business analysis. Possesses knowledge, skills and abilities required to provide solutions to most business problems.
* Understands concepts of business systems analysis.
* Demonstrated experience in one or two IT Competencies such as Application Development, Infrastructure, Application Support, Database Administration.
* Strong communication skills and ability to work with Executive Management of the business unit.
* Basic Project Management training and experience.
* PMP or CAPM certification desirable.
* Must display initiative, be able to work independently and have good analytical skills.
* Previous experience as a Team Lead or demonstrable experience in leading virtual teams.
* Ability for travel up to 25% of time.


Associated topics: business analytic, business intelligence, business systems analyst, consult, government, investment analytics, investment banking, investment fund, monitor, refinement


* The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.