• Aveanna Healthcare
  • Milford , DE
  • Executive Management
  • Full-Time
  • 4001 McColley Rd

This Executive Director position serves as a consultant to both management and employees on clinical and nursing related issues. The successful Executive Director acts as a resource and advisor to employees and managers. The role listens, advises, and reports on operationally focused issues to the Area Vice President of Operations. Communicating needs proactively to the Operations Team, the Executive Director works with the Clinical Leadership Team to develop and champion integrated solutions. The Executive Director maintains an effective level of business literacy and knowledge about Aveanna s culture and its competition.
Essential Functions
Team Management:
Determine staffing needs
Hiring
Performance management Conduct/Oversee the processes:
Train
Coach
Evaluate
Monitor progress
Develop
Conflict resolution
Terminations
Communicate job expectations
Set and model quality and customer service standards
Communication of and compliance with Aveanna s Code of Conduct and Policies and Procedures
Client Relations:
In collaboration with the Clinical Director, conduct intake interviews with new client families
Proactive follow up with families monitoring quality of service levels
Incident Management/Issue Resolution
Service Failures
Client/Family Complaints
Business Operations:
Plan and implement branch growth strategies
Thorough review of financial statements, activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement
Consistently meet reporting deadlines
Branch compliance with federal and state regulations
In collaboration with the CRD/CRA, visits with the various referral sources
Oversight of client information communicated to CBO for billing purposes
Competencies
Business Acumen
Communication
Consultation
Ethical Practice
Cultural Awareness
Relationship Management
Supervisory Responsibility
This position has direct supervisory responsibilities over a team Client Services Coordinators, Client Services Supervisors and Client Services Managers
Work Environment
This job operates in a professional office environment. This role routinely uses standard office equipment such as laptop computers and smartphones
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job
While performing the duties of this job, the employee is regularly required to talk or hear. This is largely a sedentary role; however, some filing is required. This would require the ability to lift files, open filing cabinets and bend or stand on a stool as necessary
Position Type/Expected Hours of Work
This is a full-time position. Days and hours of work are Monday through Friday, 8:00 a.m. to 5:00 p.m. This position regularly requires long hours and occasional weekend work as job duties demand
Travel
Approximately 10%, travel is local during the business day with occasional overnight travel as needed
Required Education and Experience
High school Diploma, College Degree Preferred
Ability to organize, plan and delegate properly in a fast pace environment
Two to three years of management experience preferred
Experience in Home Healthcare or Pediatrics a plus
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Aveanna is an equal opportunity employer.
How to Apply If you have applied before or have been in contact with a member of our Team, you already have an existing profile. Simply login into your profile to apply for this position.
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Associated topics: ceo, chief executive, corporate development, executive, executive director, executive vice president, manager ii, manager iii, regional director, regional vice president

* The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.

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